Guest-first, managed concierge services
Our bespoke concierge services are designed to create unique and memorable experiences, ensuring guests receive personalized and exclusive treatment. We save you time and capital, so you can focus on your core business.
Services tailored to your needs
We are collaborating closely with hotel management to tailor our services, ensuring they not only reflect your brand values but also go above and beyond to exceed guest expectations. The Grandeur team is dedicated to designing unique experiences through bespoke activities tailored to the specific desires of your clientele. Our commitment to excellence has resulted in a remarkable track record of impressing High Net Worth Individuals (HNWI) and Ultra High Net Worth Individuals (UHNWI).
Unparalled, lifetime experience
For the past decade, Grandeur has effectively overseen guest experience services at renowned destinations such as Ikos Resorts and Riva Lounge. Catering to a discerning clientele that includes celebrities, corporate execs, and politicians, we focus on providing personalized and memorable experiences. Our dedication to excellence has been acknowledged by the World Travel Awards and Luxury Lifestyle Awards.
New revenue generation at ease
Enhance your revenue streams by leveraging our expertise in identifying and implementing revenue-enhancing services like private transfers and yacht cruises while encouraging guests to upgrade their stays. Benefit from our strategic partnerships offering private tours, events, shopping experiences, and luxury dining ensuring complete travel services while earning a share of booking fees.
Delight your guests with impeccable services
Travel
Travel itenaries
We manage everything from travel tickets to unforgettable experiences, ensuring seamless access for a stress-free journey.
Private transfers
Provide effortless transfers by car, yacht, or helicopter, making your guests travel stylish and convenient.
Yacht cruises & water activities
Guests will experience luxury on the water with private yacht cruises and a variety of exciting activities. From serene sailing to thrilling water activities, we provide everything for a perfect day at sea.
Private tours
Exploring destinations with our personalized private tours is just a call away. Guests will discover hidden gems and enjoy curated experiences that go beyond typical sightseeing.
VIP airport assistance
Your guests will enjoy fast track, meet and greet, baggage help, porter service, and exclusive lounge access for a smooth journey from arrival to departure. Our transfer services provide luxurious airport pick-up and drop-off for added comfort and convenience.
Pet-friendly private jet aviation services
Traveling in luxury with our pet-friendly private jet services. Our team ensures a seamless journey for guests and their furry companion, offering exceptional care throughout the trip
Everyday moments
Family-curated experiences
Create lasting memories for your guests with experiences specially curated for families, ensuring fun for everyone. Our family-friendly activities are designed to engage all ages and interests
Dining & nightlife experiences
The finest dining and vibrant nightlife experiences are expertly arranged to exceed your guests expectations. From reservations at top restaurants to VIP access at nightclubs, we ensure an unforgettable evening.
Events access
We offer your guests entry to exclusive events and VIP experiences, allowing them to enjoy the best that life has to offer. From high-profile concerts to exclusive galas, we ensure they have the best seats and unparalleled access.
Private shopping assistant services
Spoil your guests with personalized shopping experiences delivered by our shopping assistants, who are dedicated to finding exactly what the guests need. From exclusive boutiques to high-end stores, we make shopping a pleasure.
Private photoshoots
Our professional private photoshoot service will help your guests capture their special moments, tailored to their preferences. Whether it's a family portrait or a personal milestone, they can create beautiful memories.
Events
Party & special event planning
Let us take the reins in organizing memorable parties and special events tailored to guests preferences. Whether it's a birthday celebration, anniversary, or any special occasion, our meticulous planning guarantees an event to remember.
Wedding planning
Our dedicated team will assist in planning the perfect wedding, ensuring every detail reflects guests' vision. From venue planning to floral arrangements, we take care of everything to make their day truly magical.
Corporate events organization
We specialize in organizing corporate events that leave a lasting impression on your guests and clients. From conferences to team-building retreats, we ensure your events are flawlessly executed.
What’s possible with Grandeur
We stand for ethical luxury
Zero gap in gender leadership
27,000 kg of CO2 avoided
Great Place to Work
Carbon net zero
Luxury lifestyle awards winner
Innovative environmental practices
10,000 trees funded so far
International sustainability awards winner
Portfolio
Discover the exceptional range of projects we've successfully deployed our concierge services in —where excellence meets tailored solutions that redefine customer experiences.
Do you want to find out more about our services?
Reach out to us to uncover how our bespoke hotel concierge services can not only enhance your guests' experiences but also unlock new revenue streams for your business.