A story of ethical luxury, and offering extraordinary experiences
Our mission
Our mission is to empower luxury hoteliers to elevate guest satisfaction and discover new revenue opportunities. We collaborate closely with hotel management teams to provide exceptional service and tailored experiences. Driven by excellence and innovation, we offer solutions that enhance operations and foster sustainability. Our commitment is to help our partners build top-tier reputations and cultivate lasting guest loyalty. Together, we create unforgettable moments that embody true luxury in hospitality.
7,000
customers per year
43
employees
60%
of our staff is female
zero gap
in gender leadership
Founder’s message
At Grandeur, we are passionate about revolutionizing the luxury hospitality experience. With years of experience in luxury tourism, I have had the privilege of collaborating closely with luxury hotel managers and catering to high-end guests. This journey has enriched my understanding of the exceptional service and personalized touches that truly define luxury.
I founded this company with a vision to empower hoteliers in delivering unparalleled guest experiences. We recognize the distinct challenges and opportunities associated with managing luxury resorts, boutique hotels, and exclusive lodges. Our mission is to partner with you to uncover innovative solutions that enhance guest satisfaction while driving revenue growth.
Our team is dedicated to excellence, sustainability, and continuous improvement. By working hand-in-hand with your management teams, we aim to help you cultivate a reputation for outstanding service that leaves a lasting impression on your guests.
Together, let's redefine what it means to provide true luxury in hospitality. I look forward to the incredible experiences we will create.
Chris Kaliptsidis, Founder & CEO
Our promise to the people we serve
Hoteliers
To the hoteliers we partner with, we vow to offer cutting-edge solutions and collaborative support aimed at enhancing operational efficiency and boosting revenue. We understand the unique challenges you face and are dedicated to helping you maintain the highest standards of excellence and sustainability. Our goal is to support you in building a top-tier reputation and cultivating lasting guest loyalty, ensuring your establishment stands out in the luxury hospitality industry.
Hotel's Guests
At Grandeur, we promise to deliver exceptional and unforgettable experiences for hotel guests. We understand the importance of personalized and bespoke services in creating memorable stays. Our commitment is to anticipate and exceed guests' expectations, ensuring every moment of their stay is marked by luxury, comfort, and attention to detail.
Our employees
To our dedicated employees, we promise to foster a supportive and innovative work environment where they can thrive and grow. We value their contributions and are committed to providing opportunities for professional development, ensuring that they take pride in their work. Together, we strive for excellence and innovation, creating a culture where every team member feels valued and motivated.
We make things possible
Our presence
London, HQ
Tel: +44 (0) 20 360 87 365
7 Wenlock Road
N1 7SL, London - United Kingdom
Thessaloniki, HQ
Call center: +30 231 22 00000
17, Kondylaki
54248, Thessaloniki - Greece
Mallorca
Call center: +30 231 22 00000
Ikos Porto Petro - Mallorca
16, Carrer d'es Far
07691, Portopetro, Illes Balears - Spain
Halkidiki
Call center: +30 231 22 00000
Sani Resort - Ikos Olivia - Ikos Oceania
Sani Marina, Sani, Kassandra,
63077, Halkidiki - Greece
Corfu
Call center: +30 231 22 00000
Tel: +30 6942 88 55 22 (Ikos Dassia)
Tel: +30 6942 88 55 11 (Ikos Odisia)
kos Dassia - Ikos Odisia
Gouvia Marina
49100, Corfu - Greece
Mykonos
Got the same business need as some of our customers had?
If you're ready to enhance guest satisfaction and unlock new revenue streams for your business, we invite you to contact us today.